Week 15 (27/11/2023 – 31/11/2023)

Weekly Activities

  • Updated latest news on PASAK website consistently.
  • Monitored website status and engaged in live chat support using tawk.to.
  • Improved SEO by adding descriptions to photos in posts.
  • Verified user email addresses and monitored reviews on app platforms.
  • Scheduled a meeting to discuss URS Phase 2 with developers.
  • Assisted Jannah in setting up Microsoft Office after laptop format.
  • Contributed to clear the training center downstairs.

Knowledge Gained

  • Enhanced understanding of website management, live chat support, and SEO practices.
  • Deeper insight into user verification processes and app review monitoring.
  • Engaged in project planning and coordination by scheduling a meeting for URS Phase 2.

Impact

  • Improved website engagement through live chat support and SEO optimization.
  • Ensured authenticity through user email verification.
  • Contributed to enhancing the software’s reputation by monitoring reviews.
  • Provided hands-on support by aiding in laptop setup and facility organization.

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