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Weekly Activities
- Updated “BERITA TERKINI” on PASAK website.
- Monitored website and responded to live chat through Tawk.to.
- Manually verified user emails in Talent Perak.
- Troubleshot and resolved email authentication issues.
- Added upcoming events to the website.
- Participated in PASAK staff meeting.
Knowledge Gained
- Proficiency in website management, involving content updates and live chat support.
- Competence in manual email verification for user accounts.
- Ability to troubleshoot and resolve email authentication issues, including SPF and DKIM.
- Proficiency in adding and promoting events on websites.
Impact
- Improved access to updated information through the website’s news updates.
- Enhanced user experience with more responsive customer service through live chat support.
- Improved troubleshooting skills
- Familiarity with workflow for upcoming event
- Familiar with manually user email verification