Week 11 (30/10/2023 – 3/11/2023)

Weekly Activity:

  • Website content updates.
  • Live chat support.
  • Email management.
  • Database filtering and manipulation.
  • Email blasting for promotions.
  • Installation of plugins.
  • User account deactivation.
  • User issue identification and reporting.

Knowledge Gained

  • Website content management and updates.
  • User email verification and management.
  • Data filtering and manipulation in Microsoft Excel.
  • Email blasting for promotions.
  • Plugin installation and activation.
  • Subevent and job feature additions in Talent Perak.
  • Issue identification and reporting to developers.

Impact

  • Improved website content and user engagement on PASAK’s official website.
  • Enhanced user experience through live chat support.
  • Promoted events and job opportunities to targeted users.
  • Ensured accurate user email data in Talent Perak.
  • Enriched content with multimedia on the PASAK website.
  • Expanded event and job listings in Talent Perak.
  • Addressed and reported user issues effectively.

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